End of the road for matatu madness

Unlike other matatu stages, there is no hooting or the usual chaos created by touts smacking the bellies of the buses while the raucously calling out passengers to board and yelling fare prices. This is the Neo Kenya Mpya stage for those travelling to Thika town, 45 kilometers away.

Faustine Ngila

Nation Media Group

When the Nation visited, 11 buses were queueing along Nairobi's Fire Lane adjacent to Latema Road.

Faustine Ngila

Business Daily

Cashless payment

"Cases of overcharging passengers during peak time are unheard of here. We have set our minimum and maximum fares through the system. The cashless payment has come in handy for conductors who struggle to find change for passengers paying using cash"

Mr Njiru

Neo Kenya Mpya

Digital finance

"Digital finance is a key enabling factor in decongesting the city. The data collected can give real-time information on daily passenger and vehicle capacity. This is the information that can be used to redistribute traffic"

John Gachora

Managing director, NCBA Group